Video conferencing links can travel inside the confirmation so nobody hunts for the room. Provider connections are documented requirements; today, put the join link in the event's joining details. See the Zoom and Google Meet guides for what a connection would do.
Before you start
- The provider account that should own rooms.
- A test booking to open as an external guest.
- A cancellation to check the room is removed.
How to complete this task
- Connect the provider account that should own generated rooms.
- Select that provider as the event type's location.
- Create a test booking and open the room as an external guest.
- Verify room details after a cancellation or time change.
Finish by opening the public link in a signed-out browser: a saved setting is not proof that the guest path works.
Troubleshooting
The problems people report most often with this task, and the cause behind each one.
The meeting has no room link.
Conferencing rooms are generated by a connected provider account. Until that connection is confirmed, set a location the invitee can act on — a phone number or a manually created room.
The room link changed after rescheduling.
Verify whether your provider reuses or regenerates the room, then make sure the invitee received the current link rather than the original confirmation.
An external guest cannot join.
Check whether the room requires an account, a lobby admission, or a tenant login. Test from a personal device outside your organization.
Related Meetin.gs help
Return to the Meetin.gs Help Center for the adjacent configuration guide, or send the exact event code and expected result when the documented checks do not explain the behavior.
