PRODUCT GUIDE

Cancel or reschedule a booking

Use the private management link included in confirmation.

Short answer: Use the private management link included in confirmation. Begin with “Open the unique management link from the booking confirmation.” and verify the result through the public participant path.

Every confirmation carries a private management link. The guest uses it to cancel, which frees the slot, and then rebooks if they need a new time. No email to the organizer is required. The rescheduling guide covers the etiquette side.

Before you start

  • The confirmation email with the management link.
  • The current local time of the meeting.
  • A new time in mind, if rebooking.

How to complete this task

  1. Open the unique management link from the booking confirmation.
  2. Review the meeting identity and current local time before changing it.
  3. Cancel the reservation so the old slot becomes available.
  4. Return through the booking page if a new time is required.

Finish by opening the public link in a signed-out browser: a saved setting is not proof that the guest path works.

Troubleshooting

The problems people report most often with this task, and the cause behind each one.

The invitee lost the management link.

It is unique and private, and it only exists in the original confirmation. If it cannot be found, cancel from the organizer side and issue a new booking.

The old slot did not reopen after cancelling.

Confirm the cancellation completed rather than the page merely closing. A released slot reappears on the public booking page immediately.

Rescheduling created a duplicate meeting.

Cancel first so the original slot is released, then rebook. Booking a new time without cancelling leaves two live reservations.

Related Meetin.gs help

Return to the Meetin.gs Help Center for the adjacent configuration guide, or send the exact event code and expected result when the documented checks do not explain the behavior.

RELATED CAPABILITY

One-to-one meetings

Give guests a polished booking link that reflects real availability and makes the next step obvious. One-to-one meetings can be tested now from the homepage scheduler through confirmation and change handling.

Review scope

Frequently asked questions

Short answers to what organizers ask most about this task.

How does an invitee cancel a booking?

Through the private management link in their confirmation. Cancelling releases the slot immediately so someone else can book it.

What is the right way to reschedule?

Cancel first, then rebook. Booking a new time without cancelling leaves two live reservations and two calendar entries.

How much notice should I ask for?

State a clear window — 24 hours is common — and put it beside the booking page rather than only in the confirmation. Unstated expectations are unenforceable.

Does cancelling notify everyone?

Configured cancellation email is sent when delivery credentials are set up, and the slot reopens on the public page immediately.